Versand
Last updated: April 19, 2026
Thank you for visiting and shopping with Freigeist Apparel. The following terms and conditions constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within [1–3 business days]. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed. We will notify you via email if there is a significant delay in the shipment of your order.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
-
Domestic shipping (within [Country]): [2–5 business days]
-
EU shipping: [3–10 business days]
-
International shipping (outside EU): [7–20 business days]
Delivery delays can occasionally occur due to factors beyond our control.
3. Shipment Confirmation & Tracking
You will receive a shipment confirmation email once your order has shipped. The email will include your tracking number(s), which will become active within [24–48 hours].
4. Customs, Duties, and Taxes
Freigeist Apparel is not responsible for any customs duties, taxes, or fees applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Shipping Carriers
We use the following shipping carriers:
-
DHL, UPS, FedEx
6. Damages
Freigeist Apparel is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery time, please contact us at frgst.shop@gmail.com, and we will assist you.
8. Incorrect Shipping Addresses
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
9. Contact
If you have any questions about your order or this Shipping Policy, please contact us at:
Email: frgst.shop@gmail.com
Phone: +359 88 261 5100